Using The Lean Six Sigma Healthcare Method

By Essie Osborn


Manufacturers have been using the lean six sigma method for many years already because it has been so helpful in spotting and correcting the areas of manufacturing that were flawed. Now even if it is mainly used in manufacturing, the institutions in the healthcare industry have proven that it is equally as useful in this field. Now if one would want to know how it can work, here is how to use the lean six sigma healthcare method.

Now in the health care industry, one would be handling medical institutions like hospitals. Now the thing about hospitals is that instead of creating products, they provide medical services to patients who need it. Now while providing the services, there may be some errors that may occur in the process.

Now one of the things that hospitals would have to look out for would be the errors in the medical processes that will be done. The thing about medical processes is that it can mean the loss of the life of a patient. So it is very important for a hospital to eliminate all of the errors in the medical processes so that no lives will be taken.

Now the whole core of this method would be none other than the process of DMAIC. If one is not familiar with this method, basically it is the defining, measuring, analyzing, improving, and controlling of errors of the process. By following these five steps, it is possible for the management to be able to identify the problems of the hospital.

Now after one has already spotted the problem in the system, then he has to dissect it piece by piece before making a solution. The first step would be to define the problem and see where the main cause of it would actually be whether it would be a human error or a machine error. Now it is only after this that one will be able to know how to solve it later on.

The next thing to do would be to measure how bad the problem is and how bad it will affect patient quality. Once that is done, then the next thing to do would be the analyze the problem and get to the deepest roots of it. What exactly the problem is, what the main cause is, and of course what can be done as a solution so that the problem will not occur ever again.

After the implementation process, he has to create a way to be able to make sure that the solution is consistently implemented. This means that one would have to do a maintenance check from time to time. Now the controlling would involve the monitoring of the entire operation so that the problem will not occur again.

Now in the healthcare industry, this is indeed a very useful technique to use. So if a hospital would want to take care of their patients to the full extent, then they would have to put some effort into spotting some of defects in some processes. As long as one is able to spot the defects in medical processes, he can serve the patients much better.




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